Privacy Policy
This Privacy Policy describes how Velvet Heron ("velvetheron.com") collects, uses, and protects personal information provided by visitors to our website. Velvet Heron provides management advisory and organizational development from our office at 5-2-11 Narihira, Sumida-ku, Tokyo 130-0002. We are committed to safeguarding the privacy of individuals who interact with us through this website.
Information We Collect
Velvet Heron collects information that you voluntarily provide when you use our contact forms, subscribe to communications, or engage with our consulting services. This may include your name, email address, telephone number, company name, job title, and the content of your inquiry. We also automatically collect certain technical data when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.
How We Use Your Information
We use the information we collect to respond to your inquiries about our management advisory and organizational development, to provide and improve our consulting services, to send relevant industry updates and firm communications (only with your consent), and to analyze website usage patterns to enhance the user experience. Velvet Heron does not sell, rent, or share your personal information with third parties for their own marketing purposes.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, analyze traffic, and personalize content. Essential cookies are necessary for the website to function properly. Analytics cookies help us understand how visitors interact with our site. You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
Data Security
Velvet Heron implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption for data transmission and restrict access to personal information to authorized personnel who require it for legitimate business purposes. While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements. Contact form submissions are retained for up to 24 months. Analytics data is anonymized after 14 months. When personal data is no longer required, we securely delete or anonymize it.
Your Rights
You have the right to access, correct, or delete your personal information held by Velvet Heron. You may also request restriction of processing or object to certain uses of your data. To exercise these rights, please contact us using the details below. We will respond to your request within 30 days. Under Japan's Act on the Protection of Personal Information (APPI), you have additional rights regarding the handling of your personal data by businesses operating in Japan.
Third-Party Services
Our website may contain links to third-party websites or services. Velvet Heron is not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you access through our website. We may use third-party analytics services to help us understand website usage; these services may collect information sent by your browser as part of a web page request.
International Data Transfers
As Velvet Heron operates in Japan and serves international clients, your personal information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for any such transfers in compliance with applicable data protection laws, including the APPI and relevant international frameworks.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable regulations. Material changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact Velvet Heron at: 5-2-11 Narihira, Sumida-ku, Tokyo 130-0002. Phone: +81 03-7439-5218. Email: info@velvetheron.com.
Last updated: September 2026
Last Updated: August 30, 2026
Velvet Heron ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Personally identifiable information, such as your name, email address, and company name, that you voluntarily give to us when you use the contact form on the Site.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Respond to your inquiries and provide customer support.
- Monitor and analyze usage and trends to improve your experience with the Site.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: office@velvetheron.com